SNEAK PEEK INSIDE THE REPORT
Enterprise Applications Decision Maker Survey, 2H 2024
- Vendor selection continues to be value-driven, with features (16%) and total costs (13%) appearing as the top two selection criteria among respondents.The data suggests vendors must strike a balance between innovation, ease of use, and tailored functionality to cater to evolving enterprise demands effectively.
- Organizations prioritize efficiency (23%) and productivity improvements (22%) when evaluating SaaS ROI, with a focus on reducing costs (17%) and enhancing both employee (14%) and customer (14%) experiences.
- Growing demand for feature-rich, capable solutions drive the popularity of generative AI capabilities (12%) and user-friendly interfaces (10%).
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